As a business, the way you
make your appointments with your customers matters a lot. Statistics show that
in average, small businesses have over one out of ten of their appointments
leading to no shows. This is because of lack of effective ways to follow-up on
their appointments.
As a business, issuing
appointments cards to your customers will not give out the expected turn-ups
since most people tend to forget they had an appointment in the first place.
Besides, making calls to all your regular customers is time-consuming and will
also not work since most people do not answer business calls during working
hours.
The best and most effective
way to remind your clients is through a text message. Statistics show that most
people read their text messages. However, as a business, it will be costly to
spend a day writing SMS to your customers reminding them about their
appointments. In case you face
challenges or would like to improve your client turn up rates, consider working
with PhollowUp.
PhollowUp is a
Singapore-based company which is dedicated to helping small businesses lower
the burden of spending much time on making calls to their clients. They achieve
this by booking appointments on behalf of your customers by sending emails and
SMS with an online appointment link
for them to make their own bookings.
PhollowUp understands the
challenges small businesses face and works tirelessly to provide small business tips which not only
helps them increase their customer show ups, but also help them improve
profits. Besides making appointments to customers, the company also helps
businesses to manage their customer records by implementing digital solutions
which assist businesses in tracing their customer history. In the case of new
clients, they ensure that before they book their appointments, they have filled
in some detailed informations to ease your workload.
With PhollowUp, everything
is taken care of, so you do not have to spend the whole day making calls,
sending text messages or even updating information details for new customers.
This way you will have enough time to attend to your clients and give them the
right attention they need as PhollowUp continues to help you build a strong
client base. Also, you can also take advantage of their dentist scheduling and keep your customers informed on when they
are expected to come for the next checkup.
Due to their
passion for helping small businesses grow, PhollowUp has also opened other
offices in Australia and Philippines. Their vision is to help businesses boost
their sales by making their existing and occasional customers become regular
repeat customers. Besides, businesses get to enjoy their free two week services
without any payment. For more information visit us today https://www.phollowup.com
