The contemporary business
environment continues getting more competitive with time. This comes on the
backdrop of globalization which means smaller businesses now have to compete at
a higher level to remain afloat. Luckily, the advent of business technology
applications has leveled the playing ground and small and medium enterprises
(SMEs) are now able to compete effectively.
It is towards this goal
that PhollowUp, a global business technology provider has launched an
innovative online appointment system
targeting small enterprises. The company, headquartered in Singapore, has
launched the product with an aim to boost small businesses by improving
efficiency in their operations.
Speaking during the launch
of the new product the company’s marketing manager was ecstatic about the
impact it will have on modern businesses:
“For the last few years our
team has conceptualized a system that will make it easier for businesses to
leverage the power of online technology. Through intense research we identified
one weak link in most SMEs is the lack of efficient scheduling which leads to
the loss of loyal customers,” the marketing director noted.
“We identified some of the
niche industries which require booking including dentists, medical, spa and
massage, auto repairs, chiropractors and tax accountants among others. We built
our online booking software to enhance operational efficiencies for these
businesses. Our belief has always been that once the booking process is
streamlined it becomes easier to meet and exceed customer satisfaction,” he
added.
With the modern consumer is
lost for choice in terms of available services, small businesses have to up the
game by improving the quality of service. The system introduced by PhollowUp
has integrated appointment reminders through SMS and email, online
self-booking, on-the-go booking, client notes and automatic follow-up
reminders. All these features are designed to make it easier for businesses to
provide 100% satisfaction to their clients.
The company also offers
invaluable small business sales tips on
its online platform which entrepreneurs will find valuable. The system enhances
productivity in the workplace as workers do not have to schedule appointments
using the phone. More importantly, it cuts the cost of operations and enhances
the customer’s experience. These booking systems are available 24/7 both to the
business owner and clients adding to the convenience and flexibility of
booking, confirming, and cancelling appointments.
More importantly, the
software provider has invested heavily in a customer service team to resolve
all problems that might arise once the system is deployed.
Contacts
Singapore (Headquarter)
35th Floor,
80 Raffles Place, Singapore 048624
HYPERLINK
"mailto:singapore@phollowup.com" singapore@phollowup.com
Australia
The Ark
17th Floor,
40 Mount Street, North Sydney, NSW 2060
HYPERLINK
"mailto:australia@phollowup.com" australia@phollowup.com
Philippines
Fort
Victoria B
21st Floor,
5th Avenue, Fort Bonifacio, Philippines 1634
HYPERLINK "mailto:philippines@phollowup.com"
philippines@phollowup.com
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